Vivabet Contact 2026: Live Chat, Email and Phone Support Available 24/7

Vivabet support is open 24/7 through three channels: live chat, email and phone. Players at Vivabet can reach the team at any hour, including weekends, without waiting for an office window to open.

Before writing in, have your account username and, if the question is about a payment, the method used (Mastercard, Visa, Skrill, Neteller, Apple Pay, Google Pay, Paysafecard, Aircash or Okto.Cash) and the amount in pounds. It shortens the exchange.

Live chat is the quickest route for questions about deposits (the account minimum is £3), the welcome package of up to £790 plus 1,000 free spins over the first 3 deposits, or account access. It is available around the clock.

Email suits longer cases, such as verification documents or a payment dispute where you want a written record. Use only the address shown on the operator's own site after you log in; we do not print one here because we cannot confirm an address independently.

Phone support is listed as a channel and also runs 24/7. The operator's own pages show the number to dial, and we do not reproduce one here.

Vivabet does not publish guaranteed response times for any channel. Live chat is designed for immediate conversation, while email replies depend on the case. For a document check or a disputed payment, expect a written back-and-forth rather than a single reply.

Vivabet is operated by Viva Games SRL and holds ONJN Romania licence L1244215W001560, which can be checked on the regulator's public register. This licence is not valid for the United Kingdom market: the brand holds no UK licence, and it is not regulated by the UK Gambling Commission.

Because of this, UK players should not expect complaints to be escalated to UK bodies. Contact the operator's support first and keep copies of all messages. Players must be 18+.

If gambling stops being fun, GamCare offers free support for anyone in the UK affected by gambling.